Trade-In Claim Process

1. Purchase one or more eligible Zebra printers between January 1, 2009 and December 31, 2010. For each new printer, identify one existing Zebra printer for trade-in. The printer must be in working condition (that is, must power-up and have a print head). Zebra has pre-defined a list of products accepted for trade-in. If a printer is not listed, customers can still submit it for individual consideration on the claim form.
2. Access the GO Zebra09 customer web site to make a claim.
3. Mail, fax, or e-mail a copy of the purchase invoice to Zebra. A copy of the invoice for the qualifying Zebra bar code printer must be submitted with the application via fax 847-890-6408 or e-mail: zebra@fusionmoon.com. The invoice must show the vendor name (ie. qdata), purchase date, invoice number, printer serial numbers and total claimed purchase quantity of qualifying Zebra barcode printers. The application and corresponding invoices must be submitted before January 25, 2010.
4. Wait to receive a Trade-In Merchandise Authorization (TMA). Within 3 business days, the customer will receive a TMA via e-mail. The TMA will include a claim number, which can be used to view status.
5. Ship the printer to Zebra, including a copy of the TMA. Shipping instructions are provided on the GO Zebra09 customer web site.
6. Access the GO Zebra09 Customer web site to monitor claim status. Rebate checks will be mailed 4-5 weeks after the trade-in printer has been received.

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