Frequently Asked Questions for RF Plus™ for MS Dynamics NAV ERP
Q. How does RF Plus™ for MS Dynamics NAV ERP work differs from NAV Warehouse Granule?
A. RF Plus™ differs from the NAV Granule in three major ways. First it is a truly real-time system that transacts and validates directly with MS Dynamics NAV via he Dynamics NAS server eliminating manual entry. Secondly it is adaptive and can easily incorporate your processes and business logic. And finally, the handheld screens provide a much higher level of information, speed and accuracy to the user. Adding greater utility for the end user translates into a more rapid acceptance of our system. This ensures the anticipated productivity gains are seen early and are maintained.
Q. Does RF Plus™ for MS Dynamics NAV Manufacturing runs on SQL Base?
A. Yes. Qdata has made a conscious decision to develop RF Plus™ for the more robust environments provided by SQL Server.
Q. Does RF Plus™ for MS Dynamics NAV Manufacturing require the NAV warehouse granule?
A. No. Qdata has made a conscious decision to develop RF Plus™ with or without the MS Dynamics NAV warehouse granule.
Q. What sort of ROI can I expect from an inventory control system?
A. Typically payback for RF Plus is within a year. Inventory inaccuracy costs warehouses in terms of:
We use the rule of 5 to gauge the cost having inaccurate inventory. For example if your last inventory count was out $1M, then it is costing you annually $200K.
- Increased travel time
- Overbuying of stock
- Product obsolescence
- Lower fill rate
- Carrying costs
Q. What bar coding hardware does RF Plus support?
A. Any hardware that supports Windows Mobile 6.0 and up plus has a colour screen size that is at least 10 lines x 20 characters.
Q. What are the system requirements necessary to run RF Plus?
- MS Dynamics NAV Manufacturing v 6.3.8 or higher
- Application Server = Intel Dual Core Processor, 1 GHz, 1 GB RAM, 200 GB HD
- Windows 2003 Server
- TCP/IP Network
- IE 6.0 or better
- Wireless Network
- RF Data Collection Terminals
- Barcode Printer(s)
Q. How long does a typical project take?
A. Typical is three months from start to finish. However we recently finished one project in less than 2 weeks and that was a limited installation involving just the inventory count module. Avoid installing around holiday seasons, vacation periods, and hunting/fishing seasons.
Q. What kind of resources are needed on my side to make this installation a success?
A. Your team should consist of a cross section of staff taken from: IT network, Production,
Material Management, Warehousing, and Shipping. Also assign a project manager whose function will
be to coordinate these resources and liase with us. From a time standpoint each client’s requirements
will be different. Ultimately the project is a collaborative effort so be prepared to test the application
thoroughly and provide the users with lots of training.
Q. How much customization of RF Plus™ is required for my project?
A.With over 70 installations of RF Plus, our product is now at a point where the majority of MS Dynamics NAV users can use it ‘out of the box’. Typically customers order a few enhancements which are discovered during the sales process or the engineering review that takes place at the start of your project. In this manner we reduce the time to go live, costs, and risk associated with your project.
Q. What’s the warranty on the RF Plus system?
A. One year from date of go live.
Q. Why do I need an annual maintenance* and upgrade service contract?
* Year one is mandatory and customers can elect to go per diem or stay on the contract in year 2.
- Gets you unlimited support
- Gets you optimal response for support
- Protects your investment
- You get the latest technology
Q. What’s the project process for RF Plus™?
A. The 12 week process is as follows:
- a. Process Integration Review. Study of processes, gap analysis, and documentation 1 to 2 weeks
- b. Creation of use cases and scenarios 1 week
- c. Configuring the system and any enhancements 2-6 weeks
- d. Testing of prototype at q.data offices with your data 3 weeks
- e. Installation of prototype at client offices, use case testing and tuning 2 weeks
- f. Training of end users 1 week
- g. Go live with qdata on-site
Q. Where do I start?
A. Here’s a quick checklist:
- Label your warehouse bin locations
- Turn on bin locations in MS Dynamics NAV
- Install a wireless LAN
- Make sure incoming product is labelled and scannable
- Use part alias feature in Visual to match up supplier part# with your part#
- Make sure all your units of measurement are consistent
- Make sure your project manager is experienced with barcoding
Q. What brands of barcode equipment do you recommend?
A. We always recommend brand name products from these manufacturers: Motorola, Intermec, Psion, and Zebra Technologies. They are widely supported, have local services centers across Canada and the U.S., and offer the best support programs.
Q. How do I rollout?
A. There are a couple of options:
Big Bang. If you and your team is replacing an existing bar-coding system then be aggressive and implement across the board as needed.
Phased. If you’re new to bar-coding implement one major function at a time. Start with inventory counts which has low operational impact and can be done with a minimal of downtime to the business. Challenge around the phased approach is that it’s hard to finish off the project – sometimes feels a lot longer than it is. Key is having a strong project manager.
Whichever way you go, remember to celebrate the go live with t-shirts, pizza lunches – anything to make it feel special.